With the success of RepChecks, Sales Services Australia has launched the Customer Engagement Group. CEG will focus on providing in-depth insights into the customer engagement experience post the purchase of a product or service. The service offering see customers that have a bought items such as cars, TVs, Fridges, Holidays as well as services such as Rent-A-Cars, Financial Services, Insurance, Banking etc interviewed from questionnaires developed specifically for each client and need.