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Crucial to maximising sales opportunities is capturing and analysing information from each and every customer engagement.
SalesReps CEA or Customer Engagement Application captures information from every customer engagement through iPad hardware. This questionnaire based protocol is a fluid function that is unique to each client and changeable to meet market or commercial events that require specific knowledge.
The report is analysed daily and where required can be uploaded to the clients internal CRM solution.
The CEA is a resource that cannot lie, it forms opinions and creates a base of knowledge from which change is the daily outcome.